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Custom Logs

Custom logs allow team members to submit messages to the ShopView dashboard.

Custom logs include a message that the team member can add, along with event information such as the staff member's ID and the current cart state.

Automatic Information Capture​

Custom logs automatically include data related to where the log was submitted from in the point of sale app.

Session Information​

  • Current cart contents
  • User details and session data

Contextual Information​

Logs include relevant details based on where the team member submits the log from within the point of sale system.

Example

If a team member submits a log while viewing a product page, the log will automatically include the product details, making it easier to understand the context of the submission.